Customer Job Status

Check Your THIELEN 3D Job Status.

Enter your Job ID and email address to see the current public status of your request.

Note: This page shows limited customer-safe information only. For detailed questions, email [email protected] with your Job ID.

Where to find your Job ID

Your Job ID appears on the submission confirmation page and in your THIELEN 3D confirmation email.

Example: T3D-2026-1234567890

Look Up Job

Submitted

Service Requested

Files Received

Current Step

Last Updated

Contact[email protected]

Status Meanings

NEW: Request received.
REVIEWING: THIELEN 3D is reviewing requirements.
WAITING_FOR_FILES: Additional files or details are needed.
QUOTED: A scope or quote has been prepared.
APPROVED: Work approved to move forward.
IN_PRODUCTION: Work is in progress.
QUALITY_CHECK: Final review before completion.
COMPLETED: Job complete.

Need to send more files?

Email additional photos, STL, 3MF, STEP, PDF, or drawings to [email protected] and include your Job ID in the subject line.