Before You Contact Us
To speed up review, include as many of these items as possible:
Photos
Broken part, installed location, damage, and all sides of the component.
Broken part, installed location, damage, and all sides of the component.
Measurements
Length, width, height, hole spacing, thickness, and fit-critical areas.
Length, width, height, hole spacing, thickness, and fit-critical areas.
Files
STL, 3MF, STEP, CAD, drawings, sketches, or old part documentation.
STL, 3MF, STEP, CAD, drawings, sketches, or old part documentation.
Use Case
What the part does, how it failed, and what machine or process it supports.
What the part does, how it failed, and what machine or process it supports.
Environment
Heat, outdoor exposure, chemicals, oil, vibration, load, or flexibility needs.
Heat, outdoor exposure, chemicals, oil, vibration, load, or flexibility needs.
Timeline
Emergency, rush, or standard timeline plus quantity needed.
Emergency, rush, or standard timeline plus quantity needed.
Emergency Machine-Down Service
Emergency machine-down services are available for serious business interruptions.
Emergency response begins at $2,000 upfront. Availability depends on scheduling, project requirements, and scope review. Engineering, materials, printing, and production are quoted separately.
New Industrial Customers
THIELEN 3D is currently accepting new industrial customers in the Charlotte region.
- Manufacturing
- Warehousing and logistics
- Machine shops
- Automotive and restoration
- Contractors and service teams
- Inventors and product teams